Widget embed
Every Customer Support plan includes the embeddable chat widget. After connecting your bot, copy the snippet from Support → Widget in Creator Studio:
<script async src="https://tg.app/embed/support/v1.js" data-app-key="pk_..."></script>
Paste before </body> on any page.
What visitors see
- Floating chat button (default: bottom-right; configurable in Support → Widget)
- Drag the button to snap it to any corner (top/bottom, left/right). The visitor's choice is saved in their browser.
- Header with your bot display name and
@username - Welcome message (configurable in Setup)
- Continue in Telegram link with session pairing
Branding by plan
| Plan | Widget branding |
|---|---|
| Starter | Default TG.app styling, @username, "Powered by TG.app" |
| Pro | Custom display name, accent & header colors, chat button icon |
| Team | Everything in Pro plus white-label (hide "Powered by TG.app") |
Testing
Open your site in a private window, send a test message, then click Continue in Telegram and confirm history appears in the bot DM.